(+1) 213 221 1405 [email protected]
  • About
  • Blog
  • The Process
  • FAQ
    • Frequently Asked Questions
    • Phone Specs
    • Scripting Tips & Tricks
    • Terms & Conditions
  • Contact
Ohvo
  • HOME
  • SERVICES
    • Welcome Greeting
    • Voicemail Greeting
    • On Hold Messaging
    • On Hold Music
    • Scripting
    • IVR Greetings
    • Hold Music Player
    • VOIP Voice Prompts
    • Video Voice Overs
  • VOICES
    • Australian
    • New Zealand
    • United States
  • Client Demos
  • PRICING
  • QUOTE
Select Page
/tag/caller-experience/
https://www.ohvo.com.au/tag/caller-experience/
Direct Traffic
77505751c8eb8f967b59
United States
Why your contact team should use the phonetic alphabet
Customer Service

Why your contact team should use the phonetic alphabet

by The OHVO Team | Aug 22, 2016 | Customer Service

  Raise your hand if you have been in this situation while on the phone to a call center: Your contact person is trying to input your name...

READ MORE
Staff Training
Customer Service, Marketing

Staff Training

by The OHVO Team | Apr 15, 2016 | Customer Service, Marketing

If you don’t already take the time to regularly stop and listen to your staff answer the phone, then you need to pencil it in your schedule....

READ MORE
Think about the lyrics on hold
Customer Service, Marketing, Phone Voiceovers for Business

Think about the lyrics on hold

by The OHVO Team | Jun 8, 2015 | Customer Service, Marketing, Phone Voiceovers for Business

Do you know what music is piping down the line when your customer is on hold? Is the music suitable to enhance and respect the product or...

READ MORE
How technology has changed your customers service expectations
Customer Service, Marketing, Social Media

How technology has changed your customers service expectations

by The OHVO Team | May 4, 2015 | Customer Service, Marketing, Social Media

There are basic rules of customer service that will never change, staying courteous, friendly and professional will be as important in 200...

READ MORE

Recent Posts

  • How to create messages on hold that don’t drive away your customers
  • Why use IVR greetings on your phone system
  • The 7 Best Business Voicemail Greetings
  • Best Accounting Software for Small Businesses
  • What makes an excellent on-hold message?

Categories

  • Customer Service
  • Marketing
  • Phone Voiceovers for Business
  • Social Media
  • Facebook
© 2020 Ohvo - Living For Music Ltd. All Rights Reserved