The first point of contact for most businesses is via phone. Like it or not, this is the moment when how you present yourself is the make or...
READ MOREBrand Identity
by The OHVO Team | Nov 1, 2014 | Customer Service, Marketing
It’s a truth that we all know in our hearts, you can’t please all of the people all of the time. So why do so many business owners try to do...
READ MOREThings to avoid when writing email subject lines!
by The OHVO Team | Sep 10, 2014 | Customer Service, Phone Voiceovers for Business
How can we manage to make sure our customers aren’t trashing our great email updates and newsletters without even opening them up? When we open...
READ MOREExpanding Your Social Media Reach for Young Customers
by The OHVO Team | Jul 12, 2014 | Customer Service, Social Media
Facebook has long been the go to for social media marketing, but there are other channels you should also be including in your social media...
READ MOREThe importance of a welcome greeting both in person / phone
by The OHVO Team | Jul 8, 2014 | Customer Service, Phone Voiceovers for Business
Customer service is often missing one important step in recent times. The act of providing a warm greeting is falling out of favour, as it is...
READ MORE2 Reasons to Assign a Human
by The OHVO Team | Jul 4, 2014 | Customer Service, Phone Voiceovers for Business
There are two camps in this world. One filled with business owners fighting to compete and get at least 10% of revenues to stick to the wall,...
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