What makes a great actor? Or singer, or voice talent? Why do they stand out in a sea of other wannabes? They could be given the same script or...
READ MOREHave faith and let go
by The OHVO Team | Sep 1, 2015 | Customer Service, Marketing
You have worked hard to build your company, there’s not a single area of your business that hasn’t had the benefit of your attention and time....
READ MOREAbandoned calls
by The OHVO Team | Aug 16, 2015 | Customer Service, Marketing, Phone Voiceovers for Business
Are you tracking your abandoned calls? You should be. A high rate of abandoned calls indicates dissatisfied customers, which will directly...
READ MOREThink about the lyrics on hold
by The OHVO Team | Jun 8, 2015 | Customer Service, Marketing, Phone Voiceovers for Business
Do you know what music is piping down the line when your customer is on hold? Is the music suitable to enhance and respect the product or...
READ MOREWhat’s different about customer service in Australasia
by The OHVO Team | Jun 2, 2015 | Customer Service, Marketing, Social Media
There’s a lot to be said about the culture of service in Australia and New Zealand. Compared to our foreign counterparts we are considered...
READ MOREDIY On Hold Messaging
by The OHVO Team | May 17, 2015 | Customer Service, Marketing, Phone Voiceovers for Business
Technology is wonderful. It has enabled any person to cut music, record audio, edit photos and create videos. What a time to be alive! But when...
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